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Terms of service
OVERVIEW
Welcome to Vellium & Co! The terms “we”, “us” and “our” refer to Vellium & Co. Vellium & Co operates this digital flagship and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Vellium & Co is supported by industry-leading infrastructure, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Vellium & Co reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Vellium & Co confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Vellium & Co may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
Terms of Service: Part 2
SECTION 9 - PLATFORM INFRASTRUCTURE Vellium & Co is supported by leading digital infrastructure providers, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Vellium & Co. By using the Services, you acknowledge and agree that our infrastructure partners are not responsible for any aspect of any sales between you and Vellium & Co, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release our infrastructure partners and their affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Vellium & Co.
SECTION 10 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policies. Because the Services are supported by professional hosting infrastructure, our infrastructure partners collect and process personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with our partners as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy for more details on how we and our partners use your personal information.
SECTION 21 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. You and Vellium & Co consent to venue and personal jurisdiction in such courts.
SECTION 24 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at customersupport@vellium.co.uk. Our contact information is posted below:
Vellium & Co Ltd customersupport@vellium.co.uk Office 10, Jubilee House, East Beach, Lytham St.Annes, FY8 5FT Company Number: 17045518